What makes the difference between losing or winning a sale?
You as an entrepreneur know about the high importance of the professional
look of your business. The more your professional appearance is the more
your prospects trust in you and the things you have to offer.
You still are searching for the effective solution that fits all needs
for your business. You still are searching for the unique technology that
allows you and your employees to work worldwide while appearing unified to
your customers and prospects.
The first contact your prospects and customers have with your company is
very important.
Keep in mind: "You'll never get a second chance to make the first impression."
And your first impression begins with the first moment when prospects and
customers call you.
I know: You are sick of the fact always giving away your business card with your
various phone numbers, office, cell, pager and home number.
You take a look at your pager and you know that you have missed a call.
In
the worst case your little child picks up the phone at home!
Believe me! Your customers are sick of the fact always to search for you where ever
you are and finally don't reach you, or reach you at home with a noisy background.
Fact is: Your customer satisfaction decreases as well as your sales.
The result is: Less profit in your pocket.
Each entrepreneur needs the right sophisticated call management solution
which gives his business the look and feel of a big company and the
professional image it needs.
The right call management solution gives the caller the possibility to call
one virtual toll free number which connects the entrepreneurs' voice, fax,
conference calls, & calling card needs.
Calls can be forwarded by the call management system calling the entrepreneur
at different numbers where ever he is based, down at home, in the office,
on a cellular or any other pre-designated phone number to let him know that
someone wants to speak with him. And with Call Screening, he will decide
which calls to take, and which to send to voice mail.
While waiting to be transferred the callers can listen to the entrepreneurs'
own recorded Company's "On-Hold" message.
The right call management solution gives the entrepreneur the business
advantage to setup multiple recordings with audio information on the
products, services, or any other information he wants callers to listen to.
"Thank you for calling [your company]. For Sales, press 1, Technical Support,
press 2, Billing press 3 etc. Press 9 for the Dial by Name Directory," even
though all calls and departments are transferred to the entrepreneur himself.
The right call management solution gives the entrepreneur the unlimited
online and telephone interface access to all of his e-mails, voicemails and
faxes no matter where the entrepreneur is.
He can save them and forward
them like any other email message to his email account.
The right call management solution gives the entrepreneur the advantages
of changing follow me, addresses, phone numbers, accessing, previewing,
saving, or deleting his voice and fax messages online in real time!
Now, from any Internet-enabled computer, he can stay informed and be prepared
to conduct timely follow-up with every caller.
In addition to having the ability to access his messages via phone or web,
the right call management solution gives him the option to access his
messages via Outlook as well.
The most entrepreneurs think: "I can't afford a call management system
like the big companies. With my business I really do not have the money
to buy new equipment, to sign maintenance contracts and to outgrow technology."
Believe me! A really good call management solution requires no equipment to buy,
no maintenance contracts to sign and no technology to outgrow.
A really good call management solution should be easy to use and last but
not least affordable.
A really good call management solution decreases overhead expenses, maximizes
efficiency and increases productivity by up to 81 percent while increasing
the customer satisfaction.
.
Lewes, Delaware, where he focuses on formation of dynamic new collaborative relationships and help mini- micropreneurs, homebased and small businesses with standardized and customized solutions to gain the competetive edge for theire businesses. To sign up for Dragan's "Business Benefits & Money Savings" newsletter, or to learn more, visit www.lcsorigin.com
Hold That Hold...Please!
It never fails.
Whether ordering a pizza or making a doctor's appointment, I hear it almost every time.
"Can I put you on hold?", they ask.
Before I have a chance to even answer...I am on hold!
What just happened?
Was it a rhetorical question?
Why even give me the option?
Why not just say, "Welcome to XYZ, where we promptly put you on hold!".
Some people hate automated phone systems, but not me.
I like to be informed of where I stand in any given situation.
I would rather have an honest computerized voice telling me I will have to wait (and also likely telling me for approximately how long), than to encounter a real life human being who will tease me with a choice and then make the decision on my behalf in a split second.
Imagine if everyone you encountered operated this way.
You might be standing in line at a fast food restaurant and be asked if you'd like to try a new item...
Razr phone > Hold That Hold...Please!
Samsung Phones Faring well in the Mobile Phone Style Charts
Niche manufacturers are carving out a healthy profit and the major manufacturers are looking to diversify their aesthetics to remain at the top.
The mobile phone has long attained a status in the collective consciousness beyond that of a simple communications device. Mobile phones are artefacts that we interact with in different ways and attribute different meanings to. One such attribute that we attribute to mobile phone sis that of the fashion accessory. Mobile phone shave attained an iconic status as identifiers of our social standing, style and preferences.
As such, a growing industry is developing that focuses directly on mobile phones as fashionable artefacts.
The niche industry for tailored mobile phones is growing rapidly. The emergence of firms such as GoldVish is testament to this and the major phone manufacturers are responding with increasingly sophisticated designs focusing on...
Razr phone > Samsung Phones Faring well in the Mobile Phone Style Charts
Boat Rentals
Renting a boat provides the ultimate freedom with all necessary support just a phone call away. The only criterion to be taken into account is that the boat can be rented only by people older that 18 years. They should be able to provide a valid driver's license to use any watercraft rental.
Although, it is suggested wait until the person is 21 years old to rent a houseboat.
Emergency support is provided at all times for people renting the boats.
911 can be reached from the cell phone first, then call houseboat manager. Local sheriffs always patrol the lake so as to deal with most emergencies quickly.
Any vessel can be chosen from a wide variety offered by the rental agencies to suit the personal requirements. People can plan their own itinerary and enjoy independent holidays with family or close friends on a schedule of their own choosing.
Rental agencies usually provide the facilities, programs and services to persons of any...
Razr phone > Boat Rentals
PUTTING THE "SERVICE" BACK IN "CUSTOMER SERVICE"
The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of automation? Today, finding customer support is as simple as writing an e-mail or picking up the phone. But, even though you're not face-to-face with your customers, you still leave a lasting impression. Do you come across as caring and competent, or menacing and mechanical?Offering stand-out service on the Internet isn't as hard as it is rare.
Take these simple steps towards old-style service in the digital age: * Give Each Customer a Personal Response * Be Clear, But Sincere * Offer Live Customer Support * Make Sure Your Support Reps Have All the Answers----------------------------------GIVE EACH CUSTOMER A PERSONAL RESPONSE----------------------------------When a customer sits down to e-mail your company, it's because he needs help. He chooses e-mail because it's quick, but his request still warrants...
PUTTING THE "SERVICE" BACK IN "CUSTOMER SERVICE"
Razr phone > PUTTING THE "SERVICE" BACK IN "CUSTOMER SERVICE"
Author Uses Cell Phone to Save Debtabetic Target Shopper
(ContentDesk) December 22, 2004 -- "When Ms Phoenix went down, everyone gasped," said Nesbitt Fabeetz, an employee of the Target Store in Columbus, Ohio. "Most people just swoon a bit and are embarrassed when their credit cards are rejected. This gal wilted like a daisy in a 100 degree heat wave. We see many Financial Flatliners this time of year, but this one was scary. Other shoppers began nervously palming their cards, wondering if they'd be next."
Luckily for Ms.
Phoenix, Jon Hanson, spokesperson for the National Debtabetes Foundation and author of Good Debt Bad Debt (Penguin-Portfolio Jan. 2005) (http://www.gooddebt.com), was in a nearby checkout line, where he was waiting to pay for a copy of his own book and a 12-pack of yellow highlighters. Mr. Hanson identified himself and moved to the front of the line, where he knelt beside the stricken shopper and checked her financial pulse. "It was weak," Hanson noted....
Author Uses Cell Phone to Save Debtabetic Target Shopper
Razr phone > Author Uses Cell Phone to Save Debtabetic Target Shopper